Terms of Service

These Terms of Service (“Terms”) govern your access to and use of NovatypalCV and all related websites, dashboards, AI resume tools, payment pages, and support channels operated by Maoog Software (“Company,” “we,” “us,” or “our”).

By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

NovatypalCV is a software platform that helps users create, improve, edit, and manage career-related documents, including resumes, cover letters, job-tailored content, and related materials. Certain features may be free, while others may require payment.

2. Eligibility

You may use the Service only if:

• you can form a legally binding agreement under applicable law,
• the information you provide is accurate and current,
• your use of the Service does not violate any applicable law or third-party rights.

If you use the Service on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.

3. User Account

To access certain features, you may need to create an account. You are responsible for: maintaining the confidentiality of your login credentials, all activities occurring under your account, and ensuring the information associated with your account remains accurate. You must notify us promptly if you suspect unauthorized access to your account.

4. User Content

You may submit or upload content to the Service, including CVs, job descriptions, profile details, prompts, and related documents (“User Content”). You retain your rights in your User Content. However, you grant us a limited, non-exclusive, revocable, and worldwide right to use, host, process, reproduce, and display such User Content only to the extent necessary to operate, secure, improve, and provide the Service to you.

You represent and warrant that: you have the right to upload and use the User Content, your User Content does not infringe third-party rights, your User Content does not violate applicable law, and your User Content is not unlawful, fraudulent, abusive, defamatory, or malicious.

5. AI-Generated Output

The Service may generate AI-assisted outputs based on the information you provide. You acknowledge that:

• AI-generated content may contain inaccuracies, omissions, or formatting issues,
• you are responsible for reviewing and verifying all generated outputs before using them for job applications, professional submissions, or other real-world purposes,
• the Service does not guarantee job interviews, hiring results, compatibility with every recruiter, or legal compliance of user-provided content.

6. Paid Plans, Pricing, and Access

Certain features of the Service may require payment. Unless otherwise stated on the applicable pricing page: paid access begins after successful payment confirmation, access is granted only for the plan or period clearly presented at checkout, and plan features, usage limits, and pricing may vary by tier.

If your current model provides a one-time annual access purchase, that access lasts for the stated period and does not automatically renew unless we clearly state otherwise during checkout.

7. Billing and Payment

Payments are processed through third-party payment providers (Iyzico). We do not store your full card number or security code on our own servers. By making a purchase, you represent that: you are authorized to use the chosen payment method, the payment details you provide are accurate, and you understand the applicable price, taxes, and plan conditions before purchase. We may suspend or refuse paid access if payment is unsuccessful, reversed, disputed, or suspected to be fraudulent.

8. Refunds, Cancellations, and Access Period

Refund and cancellation conditions are governed by the applicable checkout disclosures, refund policy, and where relevant, mandatory consumer protection rules. If the purchased plan is a one-time fixed-term access plan: there is no recurring billing unless explicitly stated, access ends automatically at the end of the purchased term unless renewed by a new purchase, and any refund or cancellation request will be evaluated according to the applicable legal framework and the specific policy presented at checkout.

9. Acceptable Use

You agree not to: use the Service for unlawful purposes, upload malicious code, spam, or harmful content, attempt unauthorized access to systems or other users’ data, interfere with the operation or security of the Service, scrape, copy, reverse engineer, or exploit the Service beyond what lawfully permitted use allows, use the Service to violate intellectual property, privacy, employment, or anti-discrimination laws, or impersonate another person or misrepresent your identity.

10. Suspension and Termination

We may suspend, restrict, or terminate access to the Service if: you violate these Terms, your use creates legal, security, or operational risk, required by law, or payment obligations are not fulfilled. You may stop using the Service at any time.

11. Intellectual Property

Except for User Content and any rights granted by law, the Service, its software, interface, branding, design, features, and related content are owned by or licensed to the Company and are protected by intellectual property laws. These Terms do not transfer ownership of the Service or Company intellectual property to you.

12. Third-Party Services

The Service may rely on or integrate with third-party tools and providers such as payment services, hosting, authentication, email systems, analytics, or AI providers. We are not responsible for third-party services to the extent permitted by applicable law, and their separate terms or policies may apply.

13. Availability and Changes

We may update, improve, modify, suspend, or discontinue any part of the Service at any time, including features, pricing, usage limits, design, and technical infrastructure. We do not guarantee uninterrupted or error-free availability.

14. Disclaimer

To the maximum extent permitted by law, the Service is provided on an “as is” and “as available” basis. We do not guarantee that: the Service will always be uninterrupted or error-free, generated outputs will always be accurate, complete, or suitable for every use case, or use of the Service will result in employment, interviews, offers, or other specific outcomes. Nothing in these Terms limits mandatory consumer rights that cannot legally be excluded.

15. Limitation of Liability

To the maximum extent permitted by law, the Company will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, business opportunities, data, goodwill, or reputation arising out of or related to the use of the Service. Where liability cannot be excluded, it will be limited to the amount paid by the user for the relevant paid Service during the most recent applicable service period, to the extent legally permitted.

16. Governing Law and Disputes

These Terms are governed by the laws applicable to the Company’s place of establishment, except where mandatory consumer law rules require otherwise. For users located in Türkiye, mandatory provisions of Turkish consumer and personal data protection law may apply where relevant.

17. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we may provide notice through the website, dashboard, email, or checkout flow. Your continued use of the Service after changes become effective means you accept the updated Terms.

18. Contact

For legal or support-related questions, contact: support@maoog.software or privacy@maoog.software